⚠️ Disclaimer and Limitation of Liability
Nature of the Service
AlerTrade is a technical analysis and information tool only. The alerts and signals generated by our system do not in any way constitute financial advice, investment recommendations, or solicitations to buy or sell securities.
Significant Risks
- Stock trading, especially day trading, involves substantial financial risk
- You may lose all or part of your invested capital
- Past performance does not guarantee future results
- Financial markets are volatile and unpredictable
User Responsibility
- Every trading decision is made at your sole responsibility
- You must perform your own analysis and due diligence
- Consult a qualified financial advisor before making investment decisions
- Only invest money you can afford to lose
System Limitations
- Data comes from third-party sources whose reliability we do not control
- Delays, errors or service interruptions may occur
- The system is provided "as is" with no guarantee of continuous availability
Jurisdiction
AlerTrade is operated from Canada. By using this service, you agree that the laws of the Province of Quebec, Canada, apply.
BY USING ALERTRADE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND ACCEPTED THIS DISCLAIMER.
📜 Terms of Use
1. Acceptance of Terms
By accessing and using AlerTrade, you agree to be bound by these terms of use. If you do not accept these terms, please do not use the service.
2. Changes to the Terms
AlerTrade reserves the right to modify these terms at any time. Changes take effect upon publication. Your continued use of the service constitutes acceptance of the modified terms.
3. License
AlerTrade grants you a limited, non-exclusive, non-transferable and revocable license to use the service for personal purposes only.
The email address for which the license was granted to you must not be used by other users.
The license may only be used for one session at a time (no simultaneous sessions).
4. Intellectual Property
All intellectual property rights relating to AlerTrade, including but not limited to algorithms, source code, design and content, belong to its creators.
5. Limitation of Liability
AlerTrade and its operators cannot be held liable for financial losses or direct or indirect damages resulting from the use of the service. Total liability is limited to the fees paid during the last 12 months.
6. Data Protection
Your personal data and trading settings are handled confidentially in accordance with our privacy policy.
7. Termination
You may stop using the service at any time. AlerTrade may suspend or terminate your access in the event of a breach of these terms.
8. Subscriptions and Billing
The Discovery plan is free for the trial period shown on the site, with no credit card required. The Premium and Ultimate plans are paid, billed monthly or annually.
Prices are in U.S. dollars (USD), taxes included; amounts shown in CAD or EUR are for information only. Payment is made in Canadian dollars (CAD), at the exchange rate on the day you sign up. The invoice for your plan is sent by email; the plan is activated as soon as payment is received.
Subscriptions do not renew automatically: to keep your plan after the paid period, you must pay for a new period, with no commitment. Without payment, access to the plan ends on the expiry date.
Amounts paid are non-refundable, including if you stop using the service during a period.
Prices may change; a price change does not apply to a period already paid.
🔒 Privacy Policy
Person in Charge of Personal Information Protection
The founder of AlerTrade is responsible for the protection of personal information. For any question or request: [email protected].
Information Collected
- When you sign up: name, email address, selected plan, language, and the city and country estimated from your IP address.
- When you use the service: email address, IP address, estimated city and country, session dates, monitored stocks and indicators, your settings (thresholds, colors, alert preferences) and, for plans that include Analytics, the alerts and results of your sessions.
- Feedback form: title, description and any attachment, linked to your email address.
- Payment: payments are processed by Square; we do not receive card numbers.
- In your browser: your login session and display preferences (language, menu) are stored locally. We use no advertising and no advertising tracking tools.
- Audience measurement: pages visited, referring site, country, device type and browser, counted as aggregate statistics by Cloudflare Web Analytics, without cookies or personal identifiers, and only on the public pages of the site.
Use of Data
This information is used only to provide the service (account, access according to your plan, alerts), manage your subscription and billing, ensure security (one session per license), answer your requests and improve the service (usage statistics). We do not sell or rent your information.
Service Providers
AlerTrade relies on service providers that process some information on its behalf: Google Firebase (login and database), Cloudflare (website hosting and audience measurement), Zoho CRM (sign-up management and emails), Notion (request tracking), Square (payment), Google reCAPTCHA (bot protection) ipapi.co (approximate location) and frankfurter.dev (daily exchange rates). Some of them may host data outside Quebec and Canada, notably in the United States.
Attachments
Attachments sent with the feedback form are stored at an unlisted web address: anyone with the link can view them. Do not attach sensitive information.
Retention
Your account and preferences are kept as long as your account exists, then for 12 months after your subscription ends. Session logs are kept for 12 months, session results (Analytics) for 90 days. Information about people who sign up but do not become subscribers is kept for 24 months.
Security
We implement appropriate security measures to protect your data against unauthorized access.
Your Rights
You may at any time request access to your information, its correction, its deletion or its transfer in a common format, and withdraw your consent, by writing to [email protected]. We respond within 30 days. If you are not satisfied with our response, you may contact the Commission d'accès à l'information du Québec.
Privacy Incidents
In the event of an incident presenting a risk of serious harm, we will notify you and the Commission d'accès à l'information, as required by law.
📧 Contact
For any question about these terms or the service:
Email: [email protected]
Website: https://alertrade.ca
Last updated: November 2026